Our Mission


Chilton Mission Statement

To add beauty, warmth, and inspiration to our customers’ homes, to enrich their lives, and those of our builders, neighbors and co-workers.

Chilton Guiding Principles

Here at Chilton, we:

  • Provide beautiful, enduring wood furniture of the highest quality at a reasonable price, through an informative, relaxed, and enjoyable buying experience.
  • Act with honesty and integrity, putting the customer first. Always.
  • Ensure our customers have a positive experience during every phase of the sale process, from greeting, to selection, to delivery, and beyond.
  • Strive for 100% customer satisfaction, and where we fall short, we make it right.
  • Honor our Maine heritage and commitment to Shaker design and philosophy.
  • Aspire to be a truly great company that our customers love and trust, from one generation to the next.
  • Manage our business to be financially, socially and environmentally sound and sustainable. 
  • Treat one another with courtesy and respect and recognize our need to grow and meet our personal goals.

White Glove Delivery

Chilton offers nation-wide white glove delivery service, which means that your furniture will be carefully blanket wrapped, transported to your home, carried inside, and assembled, as needed. Your charge is a flat rate based upon delivery distance from Maine, and includes an unlimited number of pieces (a particularly good value for larger orders). For single item orders of smaller pieces, please call to inquire whether common carrier shipping is available. Delivery times can take between two and nine weeks, depending on location and distance from our Maine warehouse. For deliveries to Alaska, Hawaii, or otherwise outside of the continental US, please call our showrooms to inquire about delivery options.

We are currently offering a free or reduced delivery offer for larger orders.  Please see details below.*

Chilton Delivery Map

"The delivery service was wonderful. All the furniture was wrapped to protect it from any damage. Chris and Chad did a great job unwrapping and carefully assembled and set everything up where we wanted it ... They did a great clean up afterwards. They made sure that we were happy with the furniture and its positioning before they would leave. Thank you!" - Tom & Cathy K.
 
Orders
Up To
$3000
Orders from
$3001 up
to $6000
Orders
over
$6000
New England
Southern Maine
Orders Up To $3000: $129
Orders $3001-$6000: FREE
Orders over $6000: FREE
Northern Maine
Orders Up To $3000: $195
Orders $3001-$6000: $65
Orders over $6000: FREE
MA, NH
Orders Up To $3000: $195
Orders $3001-$6000: $65
Orders over $6000: FREE
CT, NY, RI, VT
Orders Up To $3000: $345
Orders $3001-$6000: $215
Orders over $6000: FREE
Northeast
DE, DC, MD, NJ, PA, VA
Orders Up To $3000: $395
Orders $3001-$6000: $265
Orders over $6000: FREE
Midwest / South
FL, GA, KY, NC, OH, SC, TN, WV
Orders Up To $3000: $445
Orders $3001-$6000: $315
Orders over $6000: FREE
Western / South
AL, AZ, CA, CO, IA, ID, IL, IN, KS, LA, MI, MO, MS, MN, MT, NE, NV, NM, ND, OK, OR, SD, TX, UT, WA, WI, WY
Orders Up To $3000: $545
Orders $3001-$6000: $415
Orders over $6000: FREE

 

* Please note that this free or reduced delivery offer cannot be combined with other sales, discounts or promotions

Delivery Costs for Lighting and Home Accessories

When lighting and home accessories are ordered along with furniture, the delivery expense is included in the cost of the furniture delivery. When ordered separately, the delivery cost for lighting is a flat $45 for an unlimited number of lighting pieces. The delivery cost for smaller home accessories is $9.95. For larger home accessories ordered separately that can be shipped by common carrier, please call for a quote.