Our Mission


CHILTON MISSION STATEMENT

To add beauty, warmth, and inspiration to our customers’ homes, to enrich their lives, and those of our builders, neighbors and co-workers.

CHILTON GUIDING PRINCIPLES

Here at Chilton, we:

  • Provide beautiful, enduring wood furniture of the highest quality at a reasonable price, through an informative, relaxed, and enjoyable buying experience.
  • Act with honesty and integrity, putting the customer first. Always.
  • Ensure our customers have a positive experience during every phase of the sale process, from greeting, to selection, to delivery, and beyond.
  • Strive for 100% customer satisfaction, and where we fall short, we make it right.
  • Honor our Maine heritage and commitment to Shaker design and philosophy.
  • Aspire to be a truly great company that our customers love and trust, from one generation to the next.
  • Manage our business to be financially, socially and environmentally sound and sustainable. 
  • Treat one another with courtesy and respect and recognize our need to grow and meet our personal goals.